Once we have received your order, please allow 2-3 business days for dispatch. You will receive a tracking link that you can input into the Australia Post website to follow your parcel's journey!

Check out our shipping page to see delivery times for Australia and worldwide.

Once your parcel has left our office, it becomes the responsibility of the postal services. If your parcel has not been delivered by the expected time frame or is missing, please get into contact with Australia Post to open an investigation.

If you have any issues or queries, send us a message at lollaworld@outlook.com

Please refer to our returns policy. We don't offer refunds or returns for change of mind so we strongly recommend you refer to the images and product description before making a purchase.

If you need more information or have any issues or concerns, feel free to contact us at lollaworld@outlook.com

That's okay icon! If you accidentally typed the wrong address, please contact us immediately with your order number and correct address at lollaworld@outlook.com so we can change it before dispatch.

Lolla World sells online and in person!

Shop on right here on lollaworld.com or message us through instagram for online purchases.

We are always popping up around Sydney and sometimes interstate, to sell to you in person. Stay up to date on our instagram @lolla__world and keep an eye out for our upcoming markets here for your chance to see us IRL and experience an iconic Lolla World shopping experience.

We are here to answer any of your questions, issues or concerns, so send us a message at lollaworld@outlook.com or over on our instagram @lolla__world

We are also always on the look out for new models or to collaborate for business opportunities so lets chat here!