Returns & Refunds

Being a vintage brand, we encourage mindful shopping to promote the sustainability of circular fashion.
Customers understand that upon purchase, returns and refunds are not eligible unless: there is a fault not mentioned in the description or item is not as described in the listing. If so, please contact us at lollaworld@outlook.com so we can sort out any issues.
If an agreement is made for a return, customers acknowledge that they must arrange their own shipping costs and once received back at our office, will receive 100% money back guarantee. 

Disclaimer
Each item goes through a rigorous quality check to ensure our standards are kept and transparent in the selling process.
Please be aware that due to the secondhand nature of vintage items, the product may have minor flaws from factors such as age, storage, wear, production faults etc. Any significant flaws will be detailed in the description.
We aim to respond within 1-3 working days, however may take longer during busy periods.